At Il Vento Sculptures, we are committed to ensuring that your order reaches you in a timely and efficient manner. Please review our delivery information to understand how we process and ship your orders.
1. Delivery Options
- Canada: We deliver to Canadian addresses using UPS. Shipping times and costs will vary depending on your location and the size of your order. Tracking information will be provided once your order has been dispatched.
- United States: For deliveries to the United States, we use both DHL and UPS. Shipping options, times, and costs will depend on your location and the shipping method selected. You will receive tracking information once your order is shipped.
- United Kingdom, Europe, Australia, and New Zealand: For these international destinations, we use DHL for all deliveries. Shipping times and costs will vary based on the destination and the size of the order. Tracking information will be provided once your order has been dispatched.
2. Shipping Times
- Canada: Typically, deliveries within Canada take 2 to 5 business days. Remote areas may experience longer delivery times.
- United States: Deliveries to the US generally take 1 to 5 business days. Please note that some locations may take longer due to customs processing or other factors.
- International: For the UK, Europe, Australia, and New Zealand, shipping usually takes 2 to 5 business days. Delivery times may vary based on your location and customs processing.
3. Shipping Costs
- Canada: Shipping costs are calculated based on the weight and dimensions of your order and your delivery location. The exact shipping cost will be displayed at checkout.
- United States: Shipping costs are determined by the shipping method chosen and the delivery location. Costs will be shown at checkout.
- International: Shipping costs for the UK, Europe, Australia, and New Zealand will be calculated based on the destination and order size. These costs will be displayed at checkout.
4. Order Tracking
Once your order is shipped, you will receive a confirmation email with tracking information. We monitor each package throughout its journey and will send you email notifications regarding the delivery status and any updates.
8. Contact Us
If you have any questions or concerns regarding your delivery, please contact us
